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hmrc

Crackdown on child benefit overpayments paused due to major data error.

HMRC has paused its crackdown on child benefit overpayments after discovering a major data error. Around 23,500 families were wrongly flagged as owing money due to incorrect income data. The error stemmed from mismatched information between HMRC and the Department for Work and Pensions systems. HMRC has halted recovery actions and apologised to affected families.

Crackdown on child benefit overpayments paused due to major data error. Read More »

Stigma in the system: Experiences of the UK social security system

Stigma in the UK social security system is more than a matter of hurt feelings, it has deep and measurable consequences for individuals, communities, and the system itself. It can push people to delay or avoid claiming the support they are entitled to, worsening financial hardship, fuelling debt, and undermining health and wellbeing. For government

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